System Messages

Announcement of early closure of some trading varieties on United States Labor Day09/03/2021 10:38:51

In response to the exchange notice, the US Labor Day holiday notice on September 6 2021 is as follows: NSDQ, XAUUSD, XAGUSD will be closed early at 24:00(GMT+7), and the market will open at 5:00 (GMT+7) the next day, CL will be closed early at 23:44(GMT+7), and the next day at 5: 00(GMT+7) as normal, other varieties will not be affected, please do take note.

Notice on the modification of the Nasdaq’s weekend liquidation time08/11/2021 23:25:23

Dear users, there are some changes to the liquidation time for Nasdaq product on the weekend from 2:40 (GMT+7) on Saturday to 3:40 (GMT+7) on Saturday due to the adjustment of the Nasdaq's trading hours. Please be informed.

Chatroom under upgrade08/04/2021 04:01:32

Dear Respected Customers,

We are doing an upgrade on the Chatroom which might cause some features to be unusable. Chatroom would return to normal once the upgrade is finished. Thank you for your kind understanding.

Best Regards,

BTCDana & ForexDana

Scheduled Maintenance on 31st July 202107/30/2021 13:51:27

Dear Customers,

We will be doing a scheduled maintenance on Saturday 05:00 (GMT+7) and it is expected to last for 30 minutes. You won’t be able to access the app during the maintenance period so please manage your trades accordingly.

Thank you for your kind understanding,

BTCDana and ForexDana

Notice on Early Market Closure Due to US Independence Day07/02/2021 09:23:00

Dear Respected Users,

As per the notice from the exchange, the trading hours on US Independence Day is as follows: On 5th July, Crude Oil, Gold, Silver and Nasdaq Index trading will end early at 24:00 (GMT+7). Other varieties will be traded as usual. Trading will resume as usual on 6th July. Please be informed.

India Payment Channel is Online07/01/2021 09:00:00

Dear Users,

India payment method is back online now. Thank you for your kind patience. If you face any issues while making deposits, please contact our friendly Live Chat team for help.

Warm Regards,

BTCDana

Notice of Market Closure due to Establishment Day of Hong Kong Special Administration Region06/29/2021 10:53:52

As announced by the exchange, the trading hours during the Establishment Day of Hong Kong Special Administration Region will be as follows:

Trading of Hang Seng Index will be closed for one day on 1st July, and other products will be traded as normal. Trading of Hang Seng Index will resume as normal on 2nd July. Please be aware.

Notice of Hang Seng Index Market Closed Due to Heavy Rain06/28/2021 03:00:04

Dear users, as notified by the exchange, as of 9 a.m. Hong Kong time, the black rainstorm warning has not been lifted, and the opening of HSI's early trading will be delayed. If it is cancelled after 9 am Hong Kong time, HSI morning trading will be cancelled. If it is cancelled from 11:00 to 11:30 Hong Kong time, trading will start at 1:30 PM Hong Kong time; if it is cancelled from 11:30 to 12:00 Hong Kong time, trading will start at 2 PM; if it is cancelled after 12 noon and the market will be closed all day.

Payment Channel Upgrade Completed06/21/2021 15:48:00

Dear Customers,

The payment channel upgrade has been completed. Thank you for your patience. You can now make deposits and withdrawal to your trading account. If you have any questions, please contact Live Chat for help.

Happy Trading,

BTCDana

Addition of New Varieties: TRX/USDT and EOS/USDT05/27/2021 09:16:31

BTCDana has launched two new varieties TRX/USDT and EOS/USDT on 27th May 09:00AM (GMT+2). We will continue to launch new varieties so stay tuned!