System Messages

Temporary Pricing Interruption for UKOIL,USOIL,US500, US30, US100 and JP22511/28/2025 07:54:31

Due to a technical issue affecting CME, pricing for UKOIL,USOIL,US500, US30, US100 and JP225 has been temporarily suspended as of 10:40AM on November 28 (UTC+8). Our team is closely monitoring the situation, and we will restore normal pricing as soon as the issue is resolved. We apologize for any inconvenience this may cause and appreciate your understanding.

Market Closure Notice for November 27 and 2811/26/2025 12:35:08

According to the latest announcement from the exchange, the trading hours for certain products will be adjusted on Thursday and Friday, November 27 and 28, 2025. All times below are shown in UTC+2.

Thursday, November 27, 2025
- JP225, US30, US500, US100: Close early at 20:00
- UKOIL: Closes early at 20:30
- XAUUSD, XAGUSD, USOIL: Close early at 21:30
- DAX40: Closes early at 23:00
- Stocks: Closed for the entire day
Friday, November 28, 2025
- Stocks: Close early at 20:00
- JP225, US30, US500, US100: Close early at 20:15
- XAUUSD, XAGUSD, USOIL: Close early at 21:45
- UKOIL: Closes early at 22:00
- DAX40: Closes early at 23:00

Trading hours for products not listed above will remain unaffected. All instruments will resume normal trading hours at the market open on Monday, December 1, 2025. 
We remind all users to be mindful of the risks involved in trading. If you have any questions, our 24/7 customer support team is available to assist you.
Thank you for your attention.

Sunday Server Maintenance Schedule Adjustment - November 1611/12/2025 16:42:40

Dear Valued Customers,

Please be informed that, starting from November 16, our weekly server maintenance time will be adjusted from 06:40 - 7:00 to 07:00–07:20 (GMT+8) every Sunday.

During this period, quoting and trading services will be temporarily unavailable. All functions will resume as normal once the maintenance is completed.

If you have any questions, please feel free to contact our customer service team. Thank you for your understanding and continued support.

Trading Notice - Nifty50 Market Closure on Nov 511/10/2025 16:22:29

Dear Traders,
Please be advised that, according to the exchange notice, trading for the Nifty50 instrument will be closed on Wednesday, November 5 (GMT+2). All other instruments will remain open and available for trading as usual.
We remind all users to be mindful of the risks involved in trading. If you have any questions, our 24/7 customer support team is available to assist you.
Thank you for your attention. 

Maintenance for Daylight Saving Time Ending on November 210/31/2025 08:38:47

We would like to inform you that North America will end Daylight Saving Time (DST) on November 2, 2025.
Accordingly, our servers will undergo adjustment and maintenance from 05:30 to 06:30 (GMT+8) on the same day. During this period, the quoting and trading of all product types will be temporarily suspended.

After the maintenance, trading hours for the following instruments will be adjusted as follows: 
- NIFTY50 → 05:45 – 12:00 (GMT+2)
- HK50 → 03:15–06:00, 07:00–10:30, 11:15–21:00 (GMT+2)
Trading hours for all other instruments will remain unchanged.

 We appreciate your understanding and cooperation. Should you have any questions, please feel free to contact our customer service team.

HK50 Market Closure on Oct 2910/27/2025 17:52:24

Dear Traders,
Please be advised that, according to the exchange notice, trading for the HK50 instrument will be closed on Wednesday, October 29(GMT+3). All other instruments will remain open and available for trading as usual.

We remind all users to be aware of the trading risks involved in trading. If you have any further questions, please contact our 24/7 customer support team.

Nifty50 Market Closure on Oct 21 and Oct 2210/16/2025 13:11:17

Dear Traders,

Please be advised that, according to the exchange notice, trading for the Nifty50 instrument will be closed on Tuesday, October 21, and Wednesday, October 22 (GMT+3). All other instruments will remain open and available for trading as usual.

We remind all users to be aware of the trading risks involved in trading. If you have any further questions, please contact our 24/7 customer support team.

Leverage changes on September 2809/30/2025 09:26:58

As per our liquidity providers' notice, leverage adjustments will take place on September 28 for US stocks and selected crypto instruments. Please be aware of the following changes:

Tesla, Apple, Amazon  changed to 1:50
BTCUSDT          1:320 → 1:300
BTCUSDT Max  1:400 → 1:500
XRPUSDT   1:200 → 1:400
ARUSDT     1:100 → 1:20
ICPUSDT        1:100 → 1:25

For the latest leverage per instrument, kindly check the product specifications or consult our 24/7 Support Team.

Market Adjustment Notice – Oct 1st, 2nd, and 7th, 2025.09/29/2025 15:59:34

Dear Traders,

Please be advised that, according to the exchange notice, the following instruments will be closed on the upcoming days (GMT+3):

1.  Hang Seng Index will be closed for the entire day on October 1 and October 7, 2025.
2. Nifity 50 will be closed for the entire day on October 2, 2025.

All other instruments will remain open and available for trading as usual. 
Should you have any questions, please feel free to contact our 24/7 customer service team.

Market Adjustment Notice – Sep 108/28/2025 11:02:51

Dear Traders,

Please be advised that, according to the exchange notice, the market will close or open late for certain instruments on September 1, Monday.

-JP225, US30, US500, US100 will close early at 20:00

-UKOil will close early at 20:30

-XAUUSD, XAGUSD, USOil will close early at 21:30

-DAX40 will close early at 23:00

-US Stocks will close the whole day

(GMT+3)

Other instruments will remain open and available for trading as usual. Should you have any questions, feel free to reach out to our 24/7 customer service team.